If you purchased MacDrive 9 from Mediafour.com, you will need to activate it using the serial number in your order confirmation email. This is the most secure method of activation. If you do not have this info, you will need to activate from a desktop computer. If you would like to activate from a desktop computer, please visit MacDrive's order support page and enter your serial number. If you would like to activate via the internet, you can connect to the internet first, then follow these steps:
To return an unused drive to Mediafour, first login to your account at www.mediafour.com/support and select the reason code option. Then, select the option for 'Return to Mediafour'. Your return authorization code will be emailed to you.
If you would like to deactivate your license, follow the steps outlined in the deactivation wizard. If the drive is not present, or if it is not functioning, you will automatically be given the option to deactivate. If you are eligible for a discount, this option will be available as well.
If these steps do not resolve the issue, you will need to contact the drive vendor to provide the drive as a hardware device. Mediafour Technical Support is not able to troubleshoot hardware, driver, or connectivity problems, but you can also try contacting the drive vendor directly.
I have a SketchUp Pro 2017 license on my Windows 10 Home and a SketchUp Pro 2016 license on my Windows 8.1. I used to be able to download more than one file per license from 3D Warehouse at the same time. Now I can only download one at a time and I cannot download more than one SketchUp Pro 2017 license... any idea?
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